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Definitions:
In these terms and conditions
- “the Buyer” means the company, firm, body, person or organisation who buys the Goods and as designated on your account form and/or headed paper.
- “the Contract” means any contract to which there terms and conditions apply.
- “the Goods” means the Goods which are the subject of the Contract.
- “the Seller” means the Company named above.
Placing of Orders
- The seller will charge a restocking fee of 20% of the value of the goods in addition to any other expenses incurred by the Seller for all order cancellations received after the goods have been despatched.
- Orders for non-stocked products, sensitive items/items as detailed in our catalogue as ‘non returnable’ e.g. IT consumables and food items, cannot be cancelled or returned once the Seller has ordered the products from their Supplier.
Basis of the Sale
- Unless other terms and conditions are expressly accepted by the Seller in writing under the hand of one of its Directors, the Seller shall sell and the Buyer shall buy in accordance with these Conditions excluding all other terms and conditions save those implied automatically by statute.
- Any advice given or recommendation given by the Seller or its employees or agents to the Buyer or its employees or agents as to the storage application or use/suitability of the Goods which is not confirmed in writing by the Seller is followed or acted upon entirely at the Buyer’s own risk and the Seller shall not be liable for any such advice or recommendation which is not so confirmed.
Quotations and Orders
- Quotations are valid for one month from the date communicated to the Seller and are based on stock availability at the time of ordering and delivery of the Goods to one address unless otherwise stated. Split or additional deliveries will be at additional cost to the Buyer unless otherwise agreed by the Seller in writing. The Seller
reserves the right to withdraw a quotation passed to the Buyer by a third party
- No Order submitted by the Buyer is deemed accepted until confirmed in writing by the Seller.
- The Buyer shall be responsible for ensuring the accuracy of the quantity, quality, suitability and description of the Goods as specified in the Order and shall provide this information to the Seller in sufficient time to enable the Seller to comply with these Conditions.
- The Buyer shall also be responsible for the accuracy of the delivery address, invoice address and any other account details and shall provide this information to the Seller in sufficient time to enable the Seller to comply with these Conditions.
- All descriptions and illustrations contained in the Seller’s catalogues price lists and advertisements or otherwise are intended merely to present a general idea of the Goods described therein and nothing contained in any of them shall form any part of the Contract.
- The Seller reserves the right to increase the price of the Goods at any time before delivery to reflect any increase in the cost to the Seller which is due to any factor beyond the control of the Seller or any change in the delivery dates quantities or specifications for the Goods which is requested by the Buyer or any delay caused by any instructions of the Buyer or failure of the Buyer to give the Seller adequate information or instructions.
Back Orders
- If your item is not in stock, we will back order for you. We will advise you of this and give you the option to cancel the order if you wish or order an alternative.
Substitution
- Unless we receive written instructions to the contrary, we may substitute the nearest product available for any item which is out of stock at the time of ordering.
- Any descriptions and illustrations contained in any catalogues, price lists, advertising matter and any other literature of the Seller, are representative of the goods described therein.
Prices
- All prices are subject to change without notice and should always be confirmed at the time of placing an order.
- All prices quoted or accepted are exclusive of Value Added Tax where applicable.
- All prices are exclusive of carriage unless otherwise stated by the Seller in writing.
- All prices may be subject to additional charges on overdue accounts.
Payment
- For all credit sales the Buyer shall make payment for the Goods in full without any deduction or right of set off, at the end of the following month of the Seller’s invoice.
- The Seller shall not be liable to the Buyer for any loss or damage due to any delay in delivery of the Goods.
- Any dishonoured cheques issued to the Seller will incur a minimum charge of £20.00 for each presentation. Cheques are automatically presented by the Seller to the bank 3 times.
- If the Buyer fails to make any payment on the due date then, without any other right or remedy available to the Seller shall be entitled to:
- Suspend any outstanding deliveries;
- Cancel or suspend the Contract; and
- Charge the buyer interest (both before and after any judgement) on the amounts unpaid at the rate of 2.00% per annum above the Bank of England plc base rate from the date of the invoice to the date payment is received in full by the Seller.
- Pass the account to an appointed debt collection agency to pursue the debt and additional charges will apply.
- Goods shall remain the absolute property of the Seller until payment in full has been received and in due respect of the Goods and all other sums which are or become due.
- We reserve the right to withdraw credit at any given time if the account becomes overdue or a breach of contract.
Delivery
- All delivery charges include packing and carriage (but not insurance) and are subject to third party carrier alteration
- Delivery will be made when stock becomes available but is usually within 5 working days, subject to exceptions
- Delivery charges are not included in prices unless specified in writing.
- The Buyer is obliged to provide adequate labour and facilities at the delivery address to unload or load the Goods without undue delay. We will require compensation for any loss we suffer arising from delivery or collection or non-delivery or non-collection of the Goods if it is subsequently proven that the said loss is not a result of our action.
- The Seller cannot be held responsible for goods lost in transit.
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Claims
- Delivery discrepancies must be notified within 24 hours.
- All invoice queries must be notified in writing within 7 days of the invoice date
Title of Goods
- Risk in the goods passes to the Buyer.
- If the buyer fails to make payment to the Seller when it falls due, a bankruptcy order is issued against the Buyer, the Buyer enters into a voluntary arrangement with its creditors, or being a company enters into a voluntary or compulsory liquidation or has an administrator or administrative receiver or receiver appointed over all or part of its assets or suffers any similar action or if the Seller has reasonable cause to believe that any of those events is likely to occur, the Seller shall have the right without prejudice to any other remedies:
- To withhold delivery of any undelivered goods and stop delivery of any goods in transit;
- To require the Buyer to part with possession of any Goods owned by the Seller; and
- To enter without prior notice any premises where Goods owned by the Seller may be located and repossess any Goods owned by the Seller
Returns
- IT consumables, machines, paper products, furniture, food items and special orders purchased cannot be cancelled or returned once the order has been placed.
- Our delivery drivers are not authorised under any circumstances to accept the return of goods delivered unless they are in possession of a Collection Note.
- Returned goods will not be accepted for any reason without authorisation by the Seller and a Sales Return Number (SRTN) issued by the Seller’s Returns Department.
- All return requests must be notified in writing detailing the reason for return and quoting the original invoice number.
- Unauthorised returns will be ‘refused’. ‘Refused’ goods must be collected by the Buyer within 30 days or payment in full will become due.
- The Seller is a distributor of goods on behalf of the Manufacturer and seeks to apply the Manufacturers warranty procedures to its Buyers as fairly as possible.
- Faulty goods may be replaced and are subject to our usual returns policy and exceptions.
- Some situations may require prior authorisation from the Manufacturer before credit can be agreed. In such situations the Buyer may be required to provide a written fault report and print sample.
- All goods returned as faulty will be tested on receipt by the Seller or manufacturer.
- Damaged Goods – All deliveries received in a damaged condition must be signed for as damaged and reported to the Seller’s Customer Care Department and goods must be retained and returned to the Seller by following the above procedure.
- Incorrect Goods – Where the Buyer receives goods which have not been ordered from the Seller and notifies to the Seller within 24 hours in writing.
- SRTN numbers are valid for 14 days. Goods cannot be returned using a SRTN after this date.
- Goods not required will be subject to returns charges and must be returned to us within 14 days in re-saleable condition and unopened by following the above procedure.
- Proof of Delivery and insurance is the responsibility of the Buyer and the Seller cannot be held accountable for goods lost in transit.
Warranties
- The Seller shall not be bound by any oral warranty or representation given or made on its behalf, unless confirmed in writing.
Force Majeure
- The Seller shall not be liable for any loss, damage or expense suffered or incurred as a consequence of or arising out of and the Buyer shall not be entitled to terminate any contract by reason of or on account of war, act of God, civil commotion, riots, strikes, lock-outs, fog, flood, act of Government or any other bad weather conditions.
Trades Descriptions Acts
- Products offered for sale may differ from those described or illustrated in this Catalogue due to later production changes in specifications, components or place of manufacture. The contents of this Catalogue are therefore not to be treated as representative as to the current availability of products as described, or as products actually for sale.
General
- These Conditions shall supersede all previous conditions of GH Stationers Limited.
- These Conditions shall take precedence over any conditions of the Buyer and shall not be varied without the written consent of GH Stationers Limited.
- If any provision of these Conditions are held to be invalid or unenforceable by a Court of Law in whole or in part the validity of the other provisions of these Conditions and the remainder of the provisions in question shall not be affected.
- The Contract shall be governed by the laws of England, Wales, Scotland and Ireland and the parties shall submit to the sale jurisdiction of the English & Wales Courts.
- All invoices will be transmitted electronically to the Buyer unless the Buyer requests otherwise in writing.
Privacy Policy
- GH Stationers do not disclose Buyers information to third parties unless specified.
CONTACT DETAILS:
GH Stationers Ltd,
Unit D3, Atlantic Gate, Barry,
South Wales, UK CF63 3RF
Phone: 01446 749222 Fax: 01446 742999
Our E-mail: sales@ghstationers.com
Company Registration No.: 3879238
VAT Registration: 742131372 |
